| || Failed collection/delivery surcharge |
If the driver has been to collect or deliver your consignment and failed it isn't a problem to rearrange. However as you can understand it is very expensive for the truck to go back and for the extra storage, admin and wages etc.. Therefore the carriers have a charge for this and unless it was the carriers fault the charge is £30.00
If the failed collection or delivery is our fault there will be no charge.
This can be directly paid to email@example.com or via this page. Please quote the booking reference number or post code.